Frequently Asked Questions

Find answers to common questions about our products, services, and sustainability commitment.

About Fictionelle Inc.

What is Fictionelle Inc.?

Fictionelle Inc. is a UAE-based company founded with the mission to create unforgettable, premium event experiences for families while championing sustainability and personalization. Our vision is to become the UAE's leading experiential retail brand for children's celebrations – where eco-friendly party supplies, bespoke event services (through partnerships), and personalized kids' apparel come together.

What makes Fictionelle unique?

Fictionelle offers a unique approach by focusing on integrated services, eco-conscious luxury, and personalization. We aim to be a one-stop solution for upscale kids' events and products, combining sustainable party supplies and personalized clothing. Our commitment to high-quality, stylish, and environmentally friendly products differentiates us in the UAE market. We also offer custom touches like name-personalized apparel and bespoke party themes, catering to the "mini-me" trend. Importantly, Fictionelle partners with event companies to provide premium event services rather than managing full events ourselves.

What are Fictionelle's core values?

Our core values are centered around creating unforgettable experiences, championing sustainability, and offering personalized touches. We strive to ensure joy for our customers and care for the planet by providing eco-friendly options without compromising on luxury or aesthetics.

Our Products and Services

What types of products does Fictionelle offer?

Fictionelle offers a curated catalog of eco-friendly party supply kits and customizable kids' outfits. This includes themed party boxes and matching family t-shirts available through our online platform. We also provide personalized party bags and themed gifts, exclusive party apparel for themed events, and subscription-based mini-party kits (DIY options).

Does Fictionelle plan and manage full events?

Initially, Fictionelle will not manage full events directly. Instead, we partner with select high-end event companies, family-friendly venues, and schools to offer our premium, branded services to their clients. We act as a luxury supplier, providing eco-friendly, custom event kits, personalized apparel and gifts, and our event assistant bot and registry technology.

What are "Mini-Party Boxes"?

We offer subscription-based "Mini-Party Boxes" which are themed kits for DIY celebrations. These boxes may include creative activities or party crafts with an eco-friendly theme each month and could potentially include a matching t-shirt or gift for the child. We also plan to introduce themed one-time boxes for special occasions.

Can I purchase personalized kids' apparel?

Yes, Fictionelle offers personalized kids' apparel. This includes options like birthday boy/girl outfits, custom name prints, and limited-edition themed collections. Our apparel line focuses on being event-oriented and personalized.

What is the Event Assistant Bot?

Fictionelle offers our RSVP and gift registry technology as a B2B service to event planners. Event companies can get access to our "Event Assistant" platform to manage guest lists, gift registries, and reminders for their events.

Sustainability

Is Fictionelle an eco-friendly company?

Yes, championing sustainability is a core part of our mission. We are committed to providing high-quality, stylish products that are also environmentally friendly. We stand out by offering biodegradable balloons, compostable tableware, and recycled decorations to meet the needs of eco-conscious consumers. Our apparel line also considers ethical sourcing and may use organic fabrics.

Are your party supplies environmentally friendly?

Yes, our party supply kits include eco-friendly options such as biodegradable plates, cups, and decorations. We source from manufacturers and local eco-suppliers who offer green alternatives.

Ordering and Customization

How can I purchase products from Fictionelle?

In the first 6 months, Fictionelle will primarily operate through an online platform and direct client consultations. You will be able to browse our catalog of eco-friendly party supply kits and customizable kids' outfits on our website.

Can I personalize items I purchase from Fictionelle?

Yes, personalization is a key offering. We offer custom touches such as name-personalized apparel and bespoke party themes.

Event Planning Partnerships

If I am an event planner, how can I partner with Fictionelle?

Fictionelle seeks to partner with select high-end event planners, kids' venues, and schools. We offer exclusive, branded services that can be upselled as part of your event packages. Please contact us directly to discuss potential profit-sharing or fixed-fee agreements.

Subscription Boxes

How do the subscription boxes work?

Our Fictionelle subscription will be a monthly (or potentially quarterly) themed box containing curated items. These boxes may include party supplies, activities, crafts, and possibly personalized apparel. There will likely be options for month-to-month plans with discounts for longer commitments.

Apparel

What kind of kids' apparel do you offer?

We offer a range of premium kids' apparel, including personalized items and themed outfits. We focus on quality and uniqueness, with consideration for sustainable materials.

Contact and More Information

How can I contact Fictionelle for more information?

Please visit the contact us section of our website for details on how to get in touch with our team. We are happy to answer any further questions you may have.

Will Fictionelle have a physical store?

Initially, operations will be lean without a physical storefront. However, in the future, we may consider opening a showroom corner or a flagship experience center. Please stay updated through our website and social media channels.

Still Have Questions?

If you couldn't find the answer to your question, please don't hesitate to reach out to our team. We're here to help!